The AgilityMD Difference
With over 500 medical billing companies using the AdvancedMD medical office software system, it can be certainly be tough to choose. So what makes AgilityMD different? Let’s take a look:
No pushy sales persons or tactics
AgilityMD’s business is based on long-term relationships between our organization and our physician practices. In order to accomplish this, these relationships must be mutually beneficial. That starts up front, before a proposal is even sent. It means that we make sure that our company is a good match for the practice, and they for us (there is no such thing as a “one size fits all” billing service as some would have you believe). It means pointing prospective clients in the right direction, and helping them, even if they are not a good match for us. And finally, it means no pushy sales people. We hate pushy sales tactics, and we assume you do to. If you give us a call, we will try to help as best we can, even if that does not mean trying to sell you our services. Refreshing, isn’t it?
A company is only as good as its people, and AgilityMD attracts and retains some of the very best. Talk to them and you will see. Every member of the AgilityMD family has a personal stake in what we do and how well we do it for you. Experience matters. AgilityMD management members have more than 20 years’ experience each. All owners have over 25 years of experience. Our new employees tend to be very experienced. And while we are on the topic of employees, you will generally provide our clients with a single point of contact with a backup. Contrast that to most companies in our business which provide customer support modeled after software support organizations. We believe that the services we provide are far too important to treat you like a number.
Customer Service is our only business
In a time where customer service is pushed to the wayside in favor of answering to shareholders, AgilityMD retains a completely customer-centric view on business. Our attitude is that customer service is our only business. And while most companies choose to place medical practices in billing assembly lines, AgilityMD has chosen a small team approach which ensures higher levels of customer service while simultaneously benefiting from the aggregate resources and experience of the larger organization. The end result is a company which not only maximizes your revenue, but also makes sure you can talk the people who actually do the real work. And as mentioned above, you have a single point of contact for your day to day communications. At AgilityMD, we understand the importance of what we do for you and treat you accordingly.
Money, Money, and Money
Your success is our business. AgilityMD’s services and systems are geared specifically to provide the highest levels of provider reimbursement. Everything we do is aimed at this one goal. Our services and systems are designed to get paid faster, reduce rejections, track claims efficiently, and follow-up on unpaid or mis-adjudicated claims aggressively. This is all done without the hassles, headaches and uncertainties which often accompany in-house billing. At AgilityMD, we care about your business, so that you can take care of your patients.
Not just a billing service, AgilityMD provides you with the systems and tools you need to practice medicine and success. Many of our owners, managers, and billing specialists have been using the AdvancedMD systems since before AdvancedMD was even known as AdvancedMD! We are experts in the system and have been using it since 2002. Many on our team have even worked for AdvancedMD including our CEO who served on the AdvancedMD Executive Team.
Combining this experience with our unique approach to revenue cycle management, will can create a solution for your practice that helps ensure optimal financial outcomes.
Options Come Standard
No two medical practices are the same – so why should a billing service treat them like they are? Needs are different, technologies change, practices advance. For example, we have multiple options when it comes charge capture such as E.H.R. integrations, scanning, and custom import processes. Want money to go to a lock-box, your address, or have us make your deposits for you? Want different setups for each doctor in the practice? No problem. AgilityMD offers a variety of options at various levels which tailor our services around you (and not the other way around).
Different Specialties and Sizes
AgilityMD serves both small and large medical practices alike. Our unique team approach ensures that clients of every size get the one-on-one type of individual attention for which we are known. So regardless of your type of organization — we can tailor solutions which may very well be just the right fit for you.
If you think there is a possible fit between your practice and AgilityMD, please just contact us and let’s find out together.
We are always happy to help!